Teladoc Health

Teladoc Health is the world's largest telehealth company, serving 50M+ members globally. It provides on-demand access to licensed medical professionals across primary care, mental health, dermatology, and chronic condition management — all delivered remotely via video, phone, or messaging.

## On-Demand Medical Visits

Teladoc's primary care service connects members with board-certified physicians available 24/7, typically within 10 minutes. Common conditions handled: respiratory infections, UTIs, allergies, skin conditions, mental health crises, and prescription requests for ongoing medications. Average visit time is 15 minutes.

## Mental Health

Teladoc's mental health service (including the BetterHelp acquisition) offers therapy from licensed professionals. Members can schedule recurring appointments or request same-day sessions for acute needs.

## Chronic Condition Management

Teladoc's chronic care programs (formerly Livongo, acquired in 2020) provide AI-driven disease management for diabetes, hypertension, weight management, and mental health. These programs use connected devices (glucometers, blood pressure cuffs) that sync to the Teladoc app, with AI coaching based on real biometric data.

## AI Clinical Decision Support

Teladoc's AI processes member health history, current symptoms, and clinical guidelines to provide physicians with decision support — relevant medical history surfaced at the point of care, potential drug interactions flagged, and care pathway recommendations.

## Insurance Integration

Teladoc is included in many employer health plans and individual insurance policies. Coverage varies; many members have $0 copay for general medical visits.

## Pricing

Through insurance: typically $0-$75/visit depending on plan. Without insurance: $75/visit for general medical consultations.