Abnormal Security › How-To Guide

How to Use Abnormal Security in 2026: Step-by-Step Guide

Abnormal Security uses behavioral AI to detect advanced phishing, business email compromise (BEC), and social engineering attacks that bypass traditional email security. It integrates with Microsoft 365 and Google Workspace to stop attacks that evade SEGs.

Abnormal Security addresses the biggest gap in enterprise email security: attacks that don't use malicious links or attachments — business email compromise (BEC), vendor fraud, and social engineering attacks that use clean domains, convincing language, and no traditional IOCs.

Why Traditional Email Security Fails

Secure Email Gateways (SEGs) like Proofpoint and Mimecast rely on known threat indicators — malicious URLs, suspicious domains, known malware signatures. BEC attacks use none of these. A CFO receives a convincing email from an attacker impersonating the CEO asking to wire money to a new vendor — the email comes from a clean domain, uses perfect English, and contains no malicious links. Traditional tools miss it.

Behavioral AI Baseline

Abnormal Security builds a behavioral baseline for every person in your organization — email communication patterns, typical senders, normal request types, writing style, business relationships. When an email deviates from baseline (an unfamiliar sender requesting financial action, an unusual wire transfer request, a vendor claiming a new bank account), Abnormal flags it regardless of technical indicators.

Identity Analysis

Abnormal analyzes the full identity context around every email: Is this sender's domain newly registered? Does the email header match the display name? Has this sender ever corresponded with this recipient before? Does the request pattern match previous interactions? Identity analysis catches impersonation attacks where the display name looks right but the underlying domain is wrong.

Attack Detection Types

Abnormal covers: business email compromise, phishing, vendor email compromise, payroll diversion, credential harvesting, account takeover (detecting compromised legitimate accounts), and supply chain fraud.

Remediation

When Abnormal detects an attack, it can automatically remediate — removing the email from all recipients' inboxes, notifying security teams, and providing attack analysis. The post-attack report explains exactly what happened, who was targeted, and what indicators triggered the detection.

Pricing

Abnormal Security pricing is per-mailbox per-month. Typical pricing ranges from $3-8/mailbox/month depending on modules and contract size. Enterprise deployments start at several hundred thousand dollars annually.

What You'll Need

  • A Abnormal Security account (starting from 3)
  • A modern web browser or the Abnormal Security app
  • Payment method for paid features

Getting Started

1

Create Your Account

Visit https://abnormalsecurity.com and sign up for a per-seat account. You'll need an email address to register.

2

Start Your First Conversation

Once logged in, you'll see the main chat interface. Type a question or task in the input box and press Enter. Abnormal Security supports bec-detection, phishing-prevention, behavioral-ai, email-security, account-takeover-detection, social-engineering-defense — start with a simple text prompt to get familiar.

Pro Tips

  • Be specific: The more context you provide, the better the response. Instead of "write an email," try "write a professional follow-up email to a client who hasn't responded in two weeks."
  • Iterate: If you don't get what you need, ask for clarification or refinement: "Make it shorter" or "Use a more formal tone."
  • Use examples: Show Abnormal Security what format you want by including an example in your prompt.
  • Save useful conversations: Most platforms let you name and revisit conversations — organize by project or topic.

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Troubleshooting

Responses seem generic or unhelpful
Add more context to your prompt. Specify the audience, tone, length, and format you need. Try starting over with a clearer description of your goal.
The tool isn't responding or is slow
AI chatbots can experience high traffic. Refresh the page and try again. Check the service's status page if issues persist.
Output is too long or too short
Explicitly specify the length: "in 100 words," "as a brief summary," or "in detail with examples."

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Frequently Asked Questions

Is Abnormal Security free to use?
Abnormal Security requires a paid subscription, starting from 3.
Do I need an account to use Abnormal Security?
Yes, you need to create an account to use Abnormal Security.
What can I use Abnormal Security for?
Abnormal Security uses behavioral AI to detect advanced phishing, business email compromise (BEC), and social engineering attacks that bypass traditional email security. It integrates with Microsoft 365 and Google Workspace to stop attacks that evade SEGs.

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