Pricing: Pay-as-you-go
Best for: Customer Support
About
ElevenLabs' platform for building voice AI agents that can answer calls, handle support inquiries, and hold natural spoken conversations in real time.
In-Depth Review
ElevenLabs Agents extends ElevenLabs' voice-synthesis technology into full conversational agents — combining speech-to-text, an LLM, and ElevenLabs' own text-to-speech into a single low-latency voice pipeline.
Core Capabilities
Real-Time Voice Conversations Handles natural, low-latency spoken dialogue including interruptions and turn-taking, aiming to feel like talking to a person rather than a phone tree.
Custom Voice Selection Agents can speak in any of ElevenLabs' voice library or a cloned custom voice, letting businesses match an agent's voice to their brand.
Phone and Web Deployment Deployable as an inbound/outbound phone agent (via telephony integrations) or embedded as a voice widget on a website.
Knowledge Base Grounding Agents can be given a knowledge base or documents to ground answers in, similar to text-based support bots, but delivered conversationally by voice.
Positioning
Competes with Vapi and Retell AI in the voice-agent infrastructure space, with ElevenLabs' differentiator being its widely-used, high-quality voice models as the foundation.
Pricing
Usage-based, billed per conversation minute; free trial credits available on signup.
Pricing
Pay-as-you-go
Capabilities
Technical
- API Available
- Yes
- Languages
- Multiple languages
- Model
- ElevenLabs TTS + third-party LLMs
Categories
Pros & Cons
Pros
- API available for developers
Cons
- Limited to English
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Frequently Asked Questions
- Is ElevenLabs Agents free to use?
- ElevenLabs Agents is a paid tool, starting from Pay-as-you-go.
- What can ElevenLabs Agents do?
- ElevenLabs Agents supports voice-agent, real-time-conversation, custom-voice, telephony-integration. ElevenLabs' platform for building voice AI agents that can answer calls, handle support inquiries, and hold natural spoken conversations in real time.
- Is ElevenLabs Agents good for customer support?
- Yes, ElevenLabs Agents is well-suited for customer support. ElevenLabs' platform for building voice AI agents that can answer calls, handle support inquiries, and hold natural spoken conversations in real time.
- Does ElevenLabs Agents have an API?
- Yes, ElevenLabs Agents has a public API available for developers.
- What languages does ElevenLabs Agents support?
- ElevenLabs Agents primarily supports English.
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