Best AI Chatbots for Customer Support in 2026

Customer Support Chatbots Compared

All Customer Support Chatbots

Tidio

Tidio is a customer communication platform combining live chat, chatbots, and email marketing. Its AI-powered chatbot (L...

★★★★☆ 4.7 Freemium

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Intercom Fin AI

Intercom Fin is an AI customer service agent built on GPT-4 that resolves customer support queries instantly by reading ...

★★★★☆ 4.6 $0.99 (usage-based)

ai-customer-supportquery-resolutionknowledge-base-qahuman-handoff

Botpress

Botpress is an open-source chatbot building platform that lets developers and businesses create, deploy, and manage AI-p...

★★★★☆ 4.5 Freemium

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Moveworks

Moveworks is an enterprise AI copilot that automates IT, HR, and finance support through natural language. Acquired by S...

★★★★☆ 4.5 Quote-based (enterprise)

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HubSpot AI

HubSpot AI (Breeze AI) powers HubSpot's CRM platform with AI agents for content creation, prospect research, customer su...

★★★★☆ 4.5 Freemium

ai-content-generationlead-scoringemail-personalizationconversation-intelligence

ElevenLabs

ElevenLabs is an AI chatbot that provides advanced voice and text capabilities, making it suitable for a variety of appl...

★★★★☆ 4.5 Freemium

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Voiceflow

Voiceflow is a no-code conversation design platform for building, testing, and deploying AI agents across chat and voice...

★★★★☆ 4.5 Freemium

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LiveChat

LiveChat is a customer service platform used by over 37,000 companies, combining live chat with AI-powered bots via its ...

★★★★☆ 4.5 $20/agent/month (LiveChat); $52/month (ChatBot)

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Intercom Fin

Intercom Fin is an AI customer service agent that autonomously resolves support tickets without human involvement. Fin 2...

★★★★☆ 4.4 $0.99 per resolution

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Bland.ai

Bland.ai is an AI phone call platform that lets businesses deploy autonomous AI agents for inbound and outbound calls. T...

★★★★☆ 4.4 $0.09/min

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Sierra

AI customer agents built for businesses that want branded, on-policy conversational AI that can actually take action — n...

★★★★☆ 4.4 Enterprise custom

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Crisp

Crisp is a European business messaging platform offering live chat, chatbots, shared inbox, and CRM in a single interfac...

★★★★☆ 4.4 Freemium

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Avoma

Avoma is an AI meeting intelligence platform built for sales and customer success teams. It automatically records, trans...

★★★★☆ 4.4 Freemium

meeting transcriptionconversation intelligencedeal intelligenceCRM sync

Intercom

Intercom is a customer service platform featuring Fin, its AI agent that resolves customer support queries automatically...

★★★★☆ 4.4 $39/mo

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ManyChat

ManyChat is a chatbot marketing platform that lets businesses build automated conversations on Instagram, Facebook Messe...

★★★★☆ 4.4 Freemium

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Cognigy

Cognigy is a German enterprise conversational AI platform specializing in AI agents for customer service and contact cen...

★★★★☆ 4.4 Enterprise quote

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Boost.ai

Boost.ai is a Norwegian enterprise conversational AI platform for customer service automation in banking, insurance, tel...

★★★★☆ 4.3 Quote-based (enterprise)

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Paradox Olivia

Conversational AI recruiting assistant that automates candidate screening, interview scheduling, and hiring communicatio...

★★★★☆ 4.3 Contact for pricing

candidate-screeninginterview-schedulingsms-chatats-integration

Salesforce Einstein Copilot

Salesforce Einstein Copilot is an AI assistant built into the Salesforce platform. It answers questions about your CRM d...

★★★★☆ 4.3 $50/user/mo (add-on)

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Kore.ai

Kore.ai is an enterprise conversational AI platform that builds virtual assistants and AI agents for customer service, I...

★★★★☆ 4.3 Freemium

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Yellow.ai

Yellow.ai is an enterprise conversational AI platform offering AI agents for customer service, employee support, and mar...

★★★★☆ 4.3 Freemium

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HubSpot Breeze AI

HubSpot Breeze AI is the unified AI suite built into HubSpot CRM, spanning sales, marketing, and customer service. Breez...

★★★★☆ 4.3 Freemium

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Leena AI

Leena AI is an enterprise AI agent for HR that handles employee questions, automates HR processes, and integrates with H...

★★★★☆ 4.3 Contact for pricing

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Landbot

Landbot is a no-code chatbot builder for creating conversational landing pages, lead generation flows, and customer supp...

★★★★☆ 4.3 Freemium

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Salesforce Einstein

Salesforce Einstein is the AI platform powering the world's #1 CRM. It includes Einstein Copilot (conversational AI assi...

★★★★☆ 4.3 $25/mo

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Drift

Drift is a conversational marketing and sales platform that uses AI-powered chatbots to qualify leads, book meetings, an...

★★★★☆ 4.3 Contact for pricing

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Outreach

Outreach is the leading AI-powered sales execution platform, used by thousands of enterprise sales teams to manage their...

★★★★☆ 4.3 Contact for pricing

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Decagon

Decagon is an enterprise AI customer support platform that deploys conversational agents across chat, email, and voice t...

★★★★☆ 4.3 Contact for pricing

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Haptik

Haptik is an enterprise conversational AI platform owned by Reliance Industries, known for large-scale WhatsApp Business...

★★★★☆ 4.2 Freemium

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Forethought

AI platform for customer support teams that automates ticket triage, response drafting, and self-service resolution.

★★★★☆ 4.2 Custom

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Fireflies.ai

Fireflies.ai is an AI-powered chatbot designed for voice and text interactions, aimed at enhancing productivity and coll...

★★★★☆ 4.2 Freemium

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Dialogflow

Dialogflow is Google Cloud's enterprise-grade natural language understanding platform for building conversational agents...

★★★★☆ 4.2 Freemium

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Freshchat

Freshchat is Freshworks' customer messaging and AI chatbot platform for live chat, bots, and proactive messaging. It int...

★★★★☆ 4.2 Freemium

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Avaamo

Avaamo is an enterprise conversational AI platform built for regulated industries — healthcare, financial services, and ...

★★★★☆ 4.2 Quote-based (enterprise)

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Chatfuel

Chatfuel is a no-code chatbot builder designed for ecommerce and marketing teams to automate conversations on Instagram,...

★★★★☆ 4.2 Freemium

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Salesforce Agentforce

Salesforce Agentforce is an autonomous AI agent platform launched in October 2024 that deploys AI agents across sales, s...

★★★★☆ 4.2 $2 per conversation

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Sprinklr AI

Sprinklr AI is the AI layer across Sprinklr's Unified Customer Experience Management platform, powering AI-driven custom...

★★★★☆ 4.2 Enterprise quote

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Ada

Ada is an AI-powered customer service automation platform that resolves support inquiries without human agents. Its no-c...

★★★★☆ 4.2 Enterprise pricing (quote-based)

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Zendesk AI

Zendesk AI is the suite of artificial intelligence capabilities built into the Zendesk customer service platform, includ...

★★★★☆ 4.2 Freemium

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Rasa

Rasa is an open-source framework for building contextual AI assistants and chatbots. It provides tools for natural langu...

★★★★☆ 4.2 Freemium

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Helpshift

AI-first customer support platform designed for mobile apps and gaming companies, combining chatbot automation with huma...

★★★★☆ 4.1 Custom

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Microsoft Copilot Studio

Microsoft's low-code platform for building custom AI agents and copilots, with deep Microsoft 365, Dynamics, and Azure i...

★★★★☆ 4.1 $200/mo

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LivePerson

LivePerson is an enterprise conversational AI platform that powers automated and human-assisted customer conversations a...

★★★★☆ 4.1 Enterprise pricing

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Freddy AI (Freshdesk)

Freddy AI is the suite of AI capabilities embedded in Freshdesk and other Freshworks products. It automates routine supp...

★★★★☆ 4.1 Freemium

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Phenom AI

Phenom is an AI talent experience platform that personalizes the hiring journey for candidates, recruiters, and HR teams...

★★★★☆ 4.0 Custom

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IBM Watson Assistant

IBM Watson Assistant is an enterprise conversational AI platform that enables organizations to build and deploy virtual ...

★★★★☆ 4.0 Freemium

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Slack AI

AI-powered summarization and search built into Slack that surfaces relevant information from workspace conversations and...

★★★★☆ 4.0 $7.25/user/mo (Slack Pro)

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HubSpot Chatbot Builder

HubSpot's built-in chatbot builder for qualifying leads, booking meetings, and providing self-service support — all conn...

★★★★☆ 4.0 Freemium

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IBM watsonx Assistant

IBM's enterprise AI assistant platform for building conversational AI across customer service, employee support, and bus...

★★★★☆ 4.0 Freemium

enterprise AIomnichannelno-code builderNLU

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Oracle Digital Assistant

Oracle's enterprise AI assistant platform for automating employee and customer workflows across Oracle Cloud application...

★★★★☆ 3.9 Included with Oracle Cloud

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What to Look For in Customer Support AI Tools

For customer support chatbots, focus on live chat integration, ticketing system compatibility, multi-language support, escalation handling, and per-agent pricing. The best tools reduce ticket volume while maintaining customer satisfaction.

Frequently Asked Questions

What is the best AI chatbot for customer support?

Tidio is the highest-rated option for customer support, with a 4.7/5 rating. Tidio is a customer communication platform combining live chat, chatbots, and email marketing. Its AI-powered chatbot (Lyro) handles customer inquirie

How many AI chatbots are available for customer support?

We've catalogued 50 AI chatbots for customer support. New tools are added regularly.

Are there free customer support AI chatbots?

Yes — 23 of the listed tools offer a free or freemium tier.