This page contains affiliate links. We may earn a commission at no extra cost to you. Learn more.

★★★★☆ 4.7/5

Pricing: Freemium — from $29/mo

Best for: Customer Support

Try Tidio →

Tidio

Independent / Self-hosted
★★★★☆ 4.7
Try Tidio →

About

Tidio is a customer communication platform combining live chat, chatbots, and email marketing. Its AI-powered chatbot (Lyro) handles customer inquiries automatically, while the live chat lets teams respond in real time. Popular with e-commerce and small businesses for automating support and boosting conversions.

Pricing

Freemium — from $29/mo

Capabilities

textchatbotlive-chatemailanalytics

Technical

API Available
Yes
Languages
English, Spanish, French, German, Portuguese, Italian
Model
Lyro AI (proprietary)

Categories

Customer SupportFinance & BusinessProductivity

Pros & Cons

Pros

  • Free tier available
  • Natural language conversation
  • API available for developers
  • Highly rated by users

Cons

  • Limited publicly available documentation
  • Paid plans required for full access

Related Chatbots

Perplexity

Perplexity is an AI-powered search engine that answers questions with cited sources from the live web. Every response li...

★★★★☆ 4.6 Freemium
textsearchfile-upload

Cursor

Cursor is an AI chatbot designed to assist users with coding and text-related tasks. It is suitable for developers, writ...

★★★★☆ 4.7 Freemium
codetext

Claude for Enterprise

Claude for Enterprise is an advanced AI chatbot designed for businesses, offering capabilities in text, code, image proc...

★★★★☆ 4.7 Contact sales
textcodeimagefile-upload

Granola

Granola is an AI meeting notepad that enhances your own notes in real time, without sending a bot into your call. It cap...

★★★★☆ 4.6 Freemium
textvoicetool-use

Explore More

Frequently Asked Questions

Is Tidio free to use?
Tidio offers a free tier. Paid plans start from $29/mo.
What can Tidio do?
Tidio supports text, chatbot, live-chat, email, analytics. Tidio is a customer communication platform combining live chat, chatbots, and email marketing. Its AI-powered chatbot (Lyro) handles customer inquiries automatically, while the live chat lets teams re
Is Tidio good for customer support?
Yes, Tidio is well-suited for customer support. Tidio is a customer communication platform combining live chat, chatbots, and email marketing. Its AI-powered chatbot (Lyro) handles customer inquirie
Does Tidio have an API?
Yes, Tidio has a public API available for developers.
What languages does Tidio support?
Tidio supports multiple languages including English, Spanish, French, German, Portuguese.