Avoma

Avoma combines an AI meeting assistant with conversation intelligence to give sales and CS teams a complete picture of every customer interaction. Unlike general meeting tools, Avoma is purpose-built for revenue teams — with CRM integrations, coaching workflows, and deal intelligence built in.

## Meeting Assistant Features

**Automatic Recording and Transcription** Avoma joins your meetings automatically (Zoom, Teams, Google Meet, Webex) and produces an accurate transcript with speaker identification. Transcripts are searchable — find any call where a competitor was mentioned or a specific objection was raised.

**AI-Generated Notes and Summaries** After each meeting, Avoma generates structured notes organized by topic: - Key discussion points - Action items with owners and due dates - Risks and concerns raised - Next steps agreed

You can customize the note structure to match your sales methodology (MEDDIC, SPICED, BANT, etc.).

**CRM Sync** Notes and fields sync directly to Salesforce or HubSpot — no more manual data entry. Avoma can update deal stages, log call activities, and populate custom fields based on what was discussed.

## Conversation Intelligence

**Scorecards and Coaching** Managers can define call rubrics and have AI automatically score calls against them. Review flagged calls, add inline comments at specific timestamps, and share coaching feedback with reps.

**Topic Analytics** Aggregate data across all calls shows: - Which topics come up most in won vs. lost deals - Talk-to-listen ratios by rep - Question frequency and response patterns - Competitor mention trends

**Deal Intelligence** Track engagement signals across deals — are prospects asking fewer questions? Has the champion gone silent? Avoma surfaces these patterns so reps can act before deals go cold.

## Integrations Salesforce, HubSpot, Pipedrive, Zoom, Google Meet, Teams, Slack, Gmail, Outlook, and Outreach.

## Pricing Starts around $19/user/month for the meeting assistant tier. Conversation intelligence and coaching features require higher tiers (~$59–$79/user/month). Free trial available.