Kore.ai

Kore.ai was founded in 2014 by Raj Koneru and remains an independent company (still CEO as of 2026), one of the leading enterprise conversational AI platforms. Headquartered in Orlando, Florida, the company operates globally and counts 500+ Global 2000 customers, with 75% of its base in regulated industries.

Artemis platform (launched May 21, 2026): Kore.ai's newest-generation Agent Platform edition, built around its "Agent Blueprint Language" (ABL) for compressing agent delivery from months to days. Artemis supports 175+ integrated AI models (OpenAI, Anthropic, open-source, and others), deploys across Azure, AWS, Google Cloud, and on-premises, and reaches 40+ voice and digital channels. It launched first on Microsoft Azure and is a launch partner for Microsoft Agent 365, with native integrations into Microsoft Foundry, Entra ID, Teams (via Azure Bot Framework), and the Graph API. Kore.ai also secured a strategic growth investment from AllianceBernstein in January 2026 to fund this expansion.

The platform offers a no-code/low-code bot builder with a visual dialog designer that lets business teams configure conversation flows without writing code. Developers can extend these with custom scripting and API integrations. The platform supports over 35 languages and a wide range of channels: web chat, mobile apps, SMS, WhatsApp, Facebook Messenger, Slack, Microsoft Teams, and voice via Twilio and other providers.

Kore.ai positions itself primarily in three enterprise segments: Customer Experience (CX), Employee Experience (EX), and Banking/Finance — each with dedicated compliance-ready configurations.

Kore.ai offers on-premises deployment in addition to cloud hosting, which is important for financial institutions and healthcare providers with data residency requirements.

Pricing is enterprise and quote-based. The company offers a free developer tier for testing.